Employee engagement is an elusive goal, only because management looks in the wrong places to find it. Everyone knows engaged employees are happier, more productive, more loyal and easier to manage. To create more engaged employees, management turns to training companies like ours to train people to become engaged employees.
That’s not the way it works.
Consider this. An employee’s relationship with the team manager is the number one determinant of employee engagement.
The answer is not to try to train employees to be engaged. The answer is to train management to engage their teams. In our experience, most people are not promoted into leadership positions because of their leadership skills. When they first become managers, they rarely have leadership training. Hopefully, the theory goes, they learn from their managers, who also in many cases lack any leadership training.
At McKinley, we offer a range of leadership development solutions to provide all levels of managers with the knowledge and the tools they need to create engaged, more productive employees.
2885 Sherwood Heights Drive
Oakville, ON L6J 7H1